Instantly communicate with others to manage projects, respond to customers and accelerate processes.IM is so convenient and useful many users take the initiative to install free IM clients in their work environment, but, because these free services rely on public servers outside the control of the business, they expose the organization to security and confidentiality risks. Proprietary information could be exposed or confidentiality laws such as the Health Insurance Portability and AccountabilityAct (HIPAA) may be violated unknowingly.
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